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Stopped shipping to Australia

Due to the fact that the Australian Post does not provide information on the tracking of parcels weighing less than 2 kg, we are stopped shipping with a simple postal service to Astralia any items. Now, any shipments to Australia are possible only through EMS and the DHL, upon prior request.
We are sorry for the situation, but our losses due to justified or unreasonable refunds for allegedly lost parcels have already exceeded 500 euros.